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CMI – Resources & Assistance

To assist you in doing business with CMI;
Information & Contacts.

CMI’s Offices are open the Hours

  • Mon-Friday, 8am – 5pm; EST
    • 5816 Triangle Dr
    • Raleigh, NC 27617
    • (919)781-3411
  • Deliveries accepted until 4pm.  
    • 5PM with specific arrangement.
    • Loading Dock Located On Side
      • Forklift Onsite

Existing Customers:  information and support 

  • New & Order Status, Billing Questions, Shipping Info, Credits/Returns, & General Questions
    • CMI Staff will be happy to assist you with whatever you need.
    •  – (919)781-3411
CMI - Support

Interested In becoming a CMI Preferred Customer? 

  • CMI is a manufacturer selling directly to Pool Industry Distributors and Buying Groups.  
    • If your company is interested in learning more about contractor volume pricing, please contact CMI to discuss.
    • We can assist you in knowing CMI’s catalog of products, and understand our New Customer Onboarding Process
CMI-New Customers

CMI Retail Sales (Homeowners & Small Business)


CMI - Buy Online


CMI Online and Community

CMI - Community


What Our Customers Are Saying:
  • Our pool heater is 17 years old and broken. Instead of replacing it with a regular gas heater, we went solar. For only a few dollars more, my original pool builder came out and installed Thermocraft Solar Panels by CMI, and now we are making our money back by not having to pay heating bills anymore! We were paying over $300/ month with the gas heater! I also feel great about "going green" and helping the environment.